Questions about your order or our products, email Julie 24-7 or call 1-321-214-4379, 9am to 4pm Eastern time - Monday thru Friday. If you can't call during these times, call anyway and leave a message. We'll call you back ASAP.
If you'd like to be on our email mail list, email Crafty Needle. You'll be notified of new products and special sale items. Crafty Needle respects your privacy. We will never sell or share your email address.
Order by Phone Toll Free 1-800-345-3332, 9am to 4pm, Eastern time - Monday thru Friday.
Mailing & Shipping Address: Crafty Needle, P.O. Box 916010, Longwood, FL 32791-6010
If you have problems ordering online, email our webmaster 24-7. She'll make sure your order gets placed.
Return Policy: Enclose original order or packing slip along with the item, and send to: Crafty Needle, P.O. Box 916010, Longwood, FL 32791-6010. You will be refunded the purchase price, less a 15% restocking fee and shipping charges. Custom Pieces such as Custom Lettering on Tallis Cases, Collars are Non-Refundable.
